Outsourcing is considered one of the most resilient sectors amidst the pandemic that has flourished leaps and bounds. However, amongst other industries, the outsourcing sector has experienced severe disruptions too that have created an impact on the expected trends in...

Extract from the press interview of Lekan Ayorinde – CEO Outsource Nigeria (Omni Channel ) with Chijioke of BussinessDay newspaper on Outsourcing Technology Roles and Digital Transformation in Nigeria 1. Your company is regarded as one of the leading outsourcing...

In a world where most of us are glued to our smartphones quickly spread online. It's vital that you design your customer service experience so your customer know you care.A positive customer experience is crucial to the success of your...

Do you know that one out of five customers will leave a brand they love because of one bad experience?Do you know that 71% of customers gets frustrated when they experience poor services?Do you also know that the more confusing...

Outsourcenigeria is an online professional leading empowerment marketplace, with a keen expertise in recruiting for big and small companies. According to National Universities Commission, Nigeria's tertiary education has 43 federal universities, 52 state universities and 79 private universities. Annually, Nigeria...