Outsourcing Nigeria Omni Channel - Leading provider of Outsourcing Services in Nigeria

Enterprise Business SMART NUMBER 0700

Unify Communication Platform

Enterprise Smart Number for Business Calls

Omni Channel is pleased to introduce the business class 0700 SMART NUMBER that will connect customers & co-workers for internal and external phone communication.
When you choose Omni Channel Smart Number, we will provide you with a VoIP-enabled solution for your entire office. If you prefer, we can also integrate your existing phones with our software solutions. You will be able to make and receive calls from any phone or computer, anytime, and can listen to calls and call recordings in the cloud.
The Smart Number Service provides your business with easy-to-remember phone numbers made up of numbers and alphabets that uniquely identify the name of your business, product or service. This makes the numbers easy to recall increasing your business’s reachability among customers and prospects and as such increasing business opportunity.

Smart Numbers Features

Non-toll free 0700 numbers
Toll free 0800 numbers
Call Recording: Cloud storage allows users to record every inbound and outbound call.
Welcome Message: Welcome greeting with custom audio, messaging or music
Call Transfer: Enables you to transfer the caller to another staff or third party.
Call Monitoring: With robust reporting and call details report accessible anytime
After Hours Divert: Customers hear your after-hours Message or Calls can be diverted to a different number such as a mobile.
Call Distribution: Automatically distribute calls among assigned agents
Voicemail to Email: Configure settings to receive voicemail messages via email.

Best Services

Benefits of Smart Numbers

A Smart Number will allow your business number stand out and be more easily remembered that the ordinary numbers of your competition.

Brand Image

Project a professional image without a switch board with a dedicated for business calls without carry 2 phone.

Control

Business owners can separate working hours from none working hour and manage call they do not wish to receive

Operational Agility

Calls can be initiated/received via the smart number irrespective of physical location

Customization

Select the number that match your name and we’ll provision it for you.

Smart Number

How It Works

In general, the calling process is pretty much the same as how you make any other call. Customers dial a Smart number, and the call will be routed to a (Omni Channel) cloud telephony destination managed by the VoIP service that is availed by the business. The VoIP phone system provider then directs the customer calls to a company’s support team.

Our Smart number comes with various useful features such as call recording, call monitoring, and analytics. These features can provide comprehensive business insights to the business owner for better decision making. It can also measure agent performance and call quality. Businesses can also use a smart number as a missed call number for customer engagement and marketing purposes.

Although brands may understand the significance, many still do not know how to get a Smart number for business. One of the first steps in getting a smart number is to identify a service provider like Omni Channel which has many options of 0800 numbers to select and customize your number. Once you choose a number, all that remains to be done is setting up the account and assigning the number to an existing phone line.

Services

Sample Smart Numbers

• One-Number Dial Service: A Smart Number can be linked to as many as 30 existing phone numbers.
• 0800 Toll-free Service: A 0800 Smart Number allows your customers call you for free while you pay for their calls.
• Digital Interleaving: If a Smart number is linked to your other phone numbers, this feature enables incoming calls to be equally apportioned among them.
• Non-Alphabet Smart (Special) Numbers Easy-to-remember numbers without alphabets. E.g. 0700 1111 2222 3333