Omni Channel is pleased to introduce the business class 0700 SMART NUMBER that will connect customers & co-workers for internal and external phone communication.
When you choose Omni Channel Smart Number, we will provide you with a VoIP-enabled solution for your entire office. If you prefer, we can also integrate your existing phones with our software solutions. You will be able to make and receive calls from any phone or computer, anytime, and can listen to calls and call recordings in the cloud.
The Smart Number Service provides your business with easy-to-remember phone numbers made up of numbers and alphabets that uniquely identify the name of your business, product or service. This makes the numbers easy to recall increasing your business’s reachability among customers and prospects and as such increasing business opportunity.
A Smart Number will allow your business number stand out and be more easily remembered that the ordinary numbers of your competition.
In general, the calling process is pretty much the same as how you make any other call. Customers dial a Smart number, and the call will be routed to a (Omni Channel) cloud telephony destination managed by the VoIP service that is availed by the business. The VoIP phone system provider then directs the customer calls to a company’s support team.
Our Smart number comes with various useful features such as call recording, call monitoring, and analytics. These features can provide comprehensive business insights to the business owner for better decision making. It can also measure agent performance and call quality. Businesses can also use a smart number as a missed call number for customer engagement and marketing purposes.
Although brands may understand the significance, many still do not know how to get a Smart number for business. One of the first steps in getting a smart number is to identify a service provider like Omni Channel which has many options of 0800 numbers to select and customize your number. Once you choose a number, all that remains to be done is setting up the account and assigning the number to an existing phone line.