1st floor 45 Ogunlana Drive Surulere, Lagos.

Workforce Capacity Development

Human Capacity Development

Workforce Capacity Development

Capacity building (or capacity development) is the process by which individuals and organizations obtain, improve, and retain the skills, knowledge, tools, equipment, and other resources needed to do their jobs competently.
At Omni Chanel, we believe everyone should have the opportunity to create progress through technology and develop the skills of tomorrow. With assessments, learning paths and courses authored by industry experts, our platform helps businesses and individuals benchmark expertise across roles, speed up release cycles and build reliable, secure products.
Our training and workshops covers subjects in areas of process automation, sales enablement, customer service excellence, change and innovation, safety culture, emotional intelligent and gamification. Using the latest in learning solutions design and technology, we make learning and behaviour change stick. Our rich proven content portfolio leverages on years’ of experience and enables us to tackle business challenges at scale and deliver measurable results.

Some Approach

Our Process

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    Step 1

    Requirement Posting And Initial Discussion With The Client

    Our inside sales team initiates a call to understand the project in detail, along with budgetary constraints.
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    Step 2

    Project Analysis And Consultation With Domain Experts

    The project team gets back with the proposed solution for development. This includes the scope, product backlog and the iterations on the project.
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    Step 3

    Team Approval & Deliverables Defined

    Once the proposal is approved, the best fit candidate/team is selected.
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    Step 4

    Contract Signup And Outsourcing Kick-Off With Sprint Plan

    Once the candidate/team is selected and the processes agreed upon, the contract is initiated.
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    Step 5
    The candidate/team is deployed and becomes a part of your in-house team working the same office hours as you, while we handle regular performance reviews and administration.

Our Models

Our Process Models


From short-term staffing options to provide cover when your company requires, long term managed options to outsource a department or division, through to long-term recruitment services allowing you to discover the right people to end up being part of your organisation– we can support you every action of the way. Covering all positions within our sectors, from junior and entry level through to senior management, we can supply a comprehensive range of quality prospects to satisfy your precise and specific requirements. With our long serving industry experience, we are identified as one of London’s leading recruitment specialists and our reliable recruitment options will allow your organisation to effectively manage staffing targets, objectives and budget plans.


New employee onboarding is the process of integrating a new employee with a company and its culture, as well as getting a new hire the tools and information needed to become a productive member of the team. Our on-boarding process includes: A comprehensive induction and orientation programme, training on organizational culture, welcome on-board address,communication of organisation’s Code of Conduct and HR polices, post employment administrative activities (offer letters, ID cards e.t.c)

HR and Management Services

We manage the administration related to outsourced staff including statutory registrations and payments, legal compliance, medicals, contractor management and payroll processing. We provide contract managers and supervisors to ensure that predetermined service level standards are maintained with routine performance management.